Privacy Policy
Last Updated: January 2025
At klymoraex, we take your privacy seriously. This isn't just legal speak—we genuinely care about how your information gets handled. This policy explains what we collect, why we collect it, and what you can do about it.
We operate under Australian privacy laws, specifically the Privacy Act 1988 and the Australian Privacy Principles. But honestly? We'd protect your data even without regulations telling us to.
What Information We Collect
When you use our corporate finance training programs, we gather different types of information. Some you give us directly. Some we collect automatically. Here's the breakdown:
- Contact details—name, email, phone number, business address
- Professional information—job title, company name, industry sector
- Account credentials and login data
- Payment information for course enrollment
- Learning progress and course completion records
- Communication preferences and support inquiries
- Technical data—IP address, browser type, device information
- Usage patterns—which courses you access, time spent on materials
We don't collect sensitive information unless it's absolutely necessary. And when we say necessary, we mean it—not just convenient for us.
How We Use Your Information
Your data serves specific purposes. We're not in the business of hoarding information just because we can.
Primary Uses
We need your information to deliver our educational services. That means processing enrollments, granting course access, tracking your progress, and issuing certificates when you complete programs. Without this data, we literally can't provide the training you're paying for.
Communication
We'll contact you about course updates, new program offerings, and important changes to our services. You can opt out of marketing messages anytime—though we'll still need to send you essential account notifications.
Improvement and Development
We analyze usage patterns to make our courses better. If everyone's struggling with a particular module, that tells us something needs fixing. We use aggregated, anonymized data for these insights—not individual profiles.
Payment processing goes through secure third-party providers. We don't store full credit card details on our systems. That's both safer for you and easier for us to manage.
Legal Basis for Processing
Under Australian privacy law, we need legitimate reasons to process your personal information. Here's where we stand:
| Purpose | Legal Basis |
|---|---|
| Course delivery and account management | Contract performance—we need this to provide the service |
| Marketing communications | Consent—you can withdraw anytime |
| Security and fraud prevention | Legitimate interests—protecting our platform and users |
| Legal compliance and record-keeping | Legal obligation—required by Australian law |
Who We Share Information With
We're selective about data sharing. Your information doesn't get sold to third parties—period. But we do work with service providers who help us operate:
- Cloud hosting providers who store course materials and user data
- Payment processors handling transactions securely
- Email service providers for communications
- Analytics tools helping us understand platform usage
- Security services protecting against threats and fraud
These partners are bound by confidentiality agreements. They can only use your data for specific purposes we authorize. If a provider doesn't meet our standards, we find someone else.
When Law Requires Disclosure
Sometimes we're legally obligated to share information. That includes responses to valid court orders, law enforcement requests with proper authorization, or regulatory investigations. We'll notify you when possible, unless we're legally prevented from doing so.
Your Rights Under Australian Law
The Australian Privacy Principles give you specific rights regarding your personal information. We respect these rights—and make them easy to exercise.
Access Your Information
You can request a copy of the personal data we hold about you. We'll provide it within 30 days, free of charge for the first request. If you need information in a specific format, just let us know.
Correct Inaccurate Data
Found something wrong in your profile? You can update most information directly through your account settings. For data you can't change yourself, contact us at support@klymoraex.com. We'll make corrections within 10 business days.
Delete Your Account
You have the right to request deletion of your personal information. We'll comply unless we have legal reasons to retain certain records—like financial transactions for tax purposes. Course completion certificates may also need to be retained for verification purposes.
Object to Processing
Don't want us using your data for certain purposes? You can object. Marketing communications are the easiest—just click unsubscribe. For other processing activities, we'll evaluate your request and explain our decision.
Lodge a Complaint
If you're unhappy with how we handle your privacy, contact us first. We'll work to resolve concerns quickly. If you're still unsatisfied, you can lodge a complaint with the Office of the Australian Information Commissioner.
Data Security Measures
We protect your information using industry-standard security practices. But let's be honest—no system is 100% secure. What we can promise is vigilance and rapid response when issues arise.
Technical Safeguards
Our platform uses encryption for data in transit and at rest. That means information traveling between your device and our servers is scrambled, and stored data is protected even if someone accessed our databases. We use secure authentication protocols, regular security audits, and automated threat detection.
Access to personal data is restricted to employees who need it for their roles. We use multi-factor authentication for administrative access and log all data access for monitoring purposes.
If Something Goes Wrong
In the event of a data breach affecting your personal information, we'll notify you within 72 hours. You'll get clear information about what happened, what data was involved, and what steps we're taking. We'll also report serious breaches to the Office of the Australian Information Commissioner as required by law.
How Long We Keep Your Data
We don't keep information longer than necessary. But "necessary" varies depending on what type of data we're talking about.
- Active account data—kept while your account remains active
- Course completion records—retained for 7 years for verification purposes
- Financial records—kept for 7 years as required by Australian tax law
- Marketing communications—removed immediately upon opt-out
- Support inquiries—kept for 3 years for quality assurance
- Usage logs and analytics—anonymized after 2 years
When data reaches the end of its retention period, we securely delete it. That means permanent removal, not just archiving where it could be recovered later.
Cookies and Tracking Technologies
Our website uses cookies. Before you groan, these serve legitimate purposes—mainly keeping you logged in and remembering your preferences. We don't use intrusive tracking or behavioral advertising networks.
Essential Cookies
Some cookies are necessary for the platform to function. These handle authentication, security, and basic functionality. You can't opt out of essential cookies without losing access to the service.
Analytics Cookies
We use analytics to understand how people use our platform. This helps us identify problems and improve the experience. These cookies are anonymized and don't identify you personally. You can opt out through your browser settings if you prefer.
We don't use third-party advertising cookies. You won't see targeted ads following you around the internet based on your klymoraex activity.
International Data Transfers
Your data is primarily stored in Australia. However, some service providers we use operate globally. When data leaves Australia, we ensure adequate protections are in place through contractual safeguards and provider certifications.
If you're accessing our services from outside Australia, your information will be transferred to and processed in Australia. By using our platform, you acknowledge this transfer.
Children's Privacy
Our services are designed for business professionals. We don't knowingly collect information from anyone under 18. If we discover we've inadvertently collected data from a minor, we'll delete it promptly.
Changes to This Policy
Privacy practices evolve. When we make significant changes to this policy, we'll notify you by email and post a notice on our platform. The "Last Updated" date at the top tells you when the current version took effect.
We won't reduce your rights under this policy without your explicit consent. Changes typically expand protections or clarify existing practices.